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Frequently Asked Questions
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The easiest way to build a brand
Use Durable’s Brand Builder to create a brand you love.
Generate your brand
A professional brand. Generated for you.
Get started by entering your industry, business name, location, and mood. We’ll create your logo, fonts, and colors for you — for free.
Build your brand
BRAND
A full brand at your fingertips.
Your brand kit has everything you need to build your business: A unique logo, fonts, and colors.
Get started
WEBSITE
Generate your website in one click.
Apply your branding to your Durable website and watch your business come to life.
Get started
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MARKETING
Build and grow your business, faster.
Use your brand kit to generate marketing materials your customers will love.
Get started
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How do I get a Brand Kit?
Get started by entering your industry, business name, location, and mood. We’ll create your logo, fonts, and colors for you — for free.
How long does it take to generate my Brand Kit?
It usually takes us around 30 seconds to generate a brand kit.
What can I customize in the Brand Kit?
To edit your brand, sign up and you can use our in-app editor to update text, colors, images, and more — and it automatically saves anything you customize, and you can easily build a website and apply your brand to it.
What does a Durable website cost?
A Starter subscription to Durable starts at $12 per month. A Business subscription starts at $20 per month. Every Durable subscription includes your website, a custom domain, AI Assistant, Invoicing, an AI-powered CRM, and more. Learn more
Can I use an existing domain with Durable?
Yes. You’ll need to adjust a few details with your domain provider, and it takes about five minutes. This guide shows you how
Can I create an e-commerce website with Durable?
While Durable is not designed specifically to support e-commerce businesses, we have had clients launch successful e-commerce businesses on our platform. Here's how
Do I need a subscription?
You can generate a brand kit for free but in order to download the assets you will have to subscribe to a paid subscription.
What if I need help with the Brand Kit?
Our Canada-based support team is available by live chat or email every day between 9am-5pm. If you contact us outside of those hours, we’ll get back to you the next day.
Does a custom domain cost extra?
Nope! Custom domains are free with every Durable subscription and take seconds to create.
Can I transfer a website to someone else?
Yes. You can add additional users to any Durable website. Then, you can change all account and billing settings to transfer your entire website.
Can I edit my website’s HTML?
Durable is a “no code” solution to building websites. Because of that, we don’t offer extensive options for HTML customization. But if you have a specific need or request, get in touch with us.
Are Durable AI generated websites safe?
Yes. All Durable domains are hosted on a content delivery network called Cloudflare. We chose Cloudflare because they offer fast and secure SSL generation, firewalls, and excellent protection from all web attacks including DDos.
